505.295.6686

Office: 100 Sun Ave NE, #440, Albuquerque, NM 87109

During the process of buying or selling a home, it takes plenty of people surrounding our customers to protect their best interests and their money. Realtors, loan officers and title companies are all on the same team. By now, we’re all aware of the dangers wire fraud and cybercriminals continue to pose for our customers and their transactions, but we must continue to alert our buyers and sellers about them. 

It’s important to start these conversations early on in the process. Realtors, that’s why we need you in particular to keep up the fight. No matter how much we talk about the issue, there are plenty of stories out there about new victims. These scams are expensive. In 2020, there was more than $213 million reported lost, according to the FBI. Even the Secret Service has issued warnings on this topic.  

We recognize your valiant efforts to stay ahead of the criminals who are scheming daily to upend customers during such an important life event, but the mission must continue. Clueing buyers and sellers in on what to look for concerning wire fraud is as easy as 1, 2, 3.

  1. Beware of inbox overload.  Most scammers count on your customers being swayed by eye-catching subject lines in their email. If it sounds too good to be true or seems bogus, it probably is. Encourage your customers to ask first, and click later.
  2. Last minute isn’t in it.  Remind your customers that last-minute wiring changes by email near closing time won’t be the norm. If there are needed changes, let them know that you will contact them personally...but not through an unsolicited email.
  3. Questions?  Reassure your customers that you are ready and willing to answer any questions they may have. Tell them to call you or us directly if they have any suspicions.  Maintaining open lines of communication may mean the difference between frustrations and congratulations.  

Getting real about wire fraud—and the very real threat of it affecting any transaction—can seem scary, but it’s well worth it for the safety and security of our customers.

We thought we’d have a little fun with this blog post. The Centric Title team recognizes the last two years have been hectic and busy for all New Mexico Real Estate Professionals. We thank you for trusting our team with your title and escrow needs.

Every day is filled with new challenges, and none of us expect - or want - things to slow down this spring. However, it is still important to take some time to yourself and reflect. That’s why we thought it would be a good idea to take us all down memory lane - back to our collective grade-school years. 

Maybe you see it as simpler times, but you were learning a lot more about your future in real estate than you could ever imagine. You didn’t know it then, but the nursery rhymes we learned as kids confirm that you are giving your very best to all of the customers who trust you with their business. We can relate to Hey, Diddle, Diddle because we will “jump over the moon” to give our customers an excellent title experience and are confident that you are providing that same experience  

Here are some other nursery rhymes that taught all of us about excellent customer service and real estate.

Keep doing what you do! All of us at Centric Title appreciate you for trusting us to be your title and escrow partner, for all your real estate transactions. Thank you for going on this journey with us, and we can’t wait to see you.

Thank you for such a great first several months in business. We’re grateful that plenty of New Mexico’s real estate professionals recognize that Centric Title & Escrow is a  trusted, local title and escrow provider. Our growing team is ready to help even more in 2022.

For those of you who don’t know, we’re located at 100 Sun Ave NE, Suite 440 in Albuquerque. You can reach Centric Title by calling 505-295-6686, or by visiting our website at www.centrictitle.com.

See what our president Jennifer Greenwood has to say about the experienced group of title professionals we’ve already assembled to serve you.

“Our office is full of people who are dedicated to our customers, and they know how to be your problem solvers through the real estate settlement process,” she said. “We look forward to working with a larger share of the Albuquerque community this year.”

We are a proud part of Mother Lode Holding Company which allows the CTE team to provide best-in-the-industry support and resources to their customers. Tracing its roots back to the formation of California’s Placer Title Company by the late Leo French in 1973, MLHC now includes more than 1,110 team members spread across several subsidiary companies throughout the western part of the United States and is a true independent powerhouse in the title industry. 

As our customers already know, Centric Title has the resources and tools needed to deliver the modern experience they deserve, plus the local and industry expertise they can trust to get the job done for them. We can’t wait to see what the future holds for us.

phone-handsetmagnifiercross